Chrysler Winona Earns Customer First Award for Excellence

The Customer First Award for Excellence is an esteemed recognition given to dealerships who go above and beyond by delivering top-of-the-line customer service. In partnership with the FCA (Fiat Chrysler Automobiles), the industry leader, J.D. Power, highlights automotive institutions for their dedicated commitment to service and customer satisfaction. The Customer First Award for Excellence is the highest level of customer service recognition in the program's history as certified by J.D. Power.

The Customer Always Comes First

When it comes to treating our customers with respect, we strive to make you feel like apart of our family. Whether you're in the market to buy a new car or you're seeking reliable automotive service, the experts at Chrysler Winona go the extra mile to ensure that your needs are met. Backed by the professionals at J.D. Power, we're very proud to accept the Customer First Award for Excellence as we feel it accurately depicts our attention to detail and level of compassion towards our customers.

As part of the overall program certification process, J.D. Power provides 'in-dealership' validation and recognitions for dealerships who exceed the call of the duty. In an industry-first attempt to showcase which dealerships are laying the groundwork for effective customer service, J.D. Power has sought out Chrysler Winona as being at the top of its class. Certification by J.D. Power goes a long way, as J.D. Power is a global leader in consumer insights, data analytics, and advisory services. When deciding which dealerships meet the criteria for receiving this prestigious award, J.D. Power looks at five core areas of success, including:

  • Customer Treatment
  • Employee Engagement
  • Processes
  • Training Certification
  • Facilites

Built on the Foundation of Customer Service

Here at Winona Chrysler near Holmen, WI, we are dedicated to long-term customer satisfaction and loyalty. Just ask any of our previous customers, and you'll know first-hand why they choose to shop with us over the competition. A proud award winner since 2018, our Winona Chrysler staff is among the industry's leaders when it comes to delivering exceptional customer support and care throughout the automotive buying process. We leave nothing to chance as our relationship with our customers is what has helped propel our business to where it is today.

In a statement made by a high-ranking FCA executive, "These award winners have dedicated themselves to going above and beyond to provide our customers with superior service," said Al Gardner, Head of Network Development. "We continue to support our network of dealers as they look for new and different ways to ensure each customer has a stellar experience when purchasing or leasing one of our vehicles."

Proudly Serving Drivers from Onalaska, WI, La Crosse, WI, and Beyond!

The need for friendly customer service is paramount throughout the automotive industry near Lewiston, MN. And here at Winona Chrysler, we strive to deliver unparalleled customer service and support from the moment you first step foot onto our dealership lot. Whether you're shopping with us in-person or online from your home in Rochester, MN, our sales, service, and financing teams all have what it takes to ensure you leave happy and satisfied behind the wheel of your new car this season!

If you'd like more information about J.D. Power and the Customer First Award for Excellence, we encourage drivers to please give us a call at Winona Chrysler. Here at our award-winning automotive facility, we base our business on the satisfaction of our customers, because truthfully, there really is no better way. Just ask anyone who's utilized our service in the past or the present. To learn more, please call, click, or contact us online at Winona Chrysler to speak with a sales representative today! We look forward to meeting you!

The Big Picture

To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:




Let Us Show You the Customer First Difference

Hours

  • Monday 08:00AM - 08:00PM
  • Tuesday 08:00AM - 05:30PM
  • Wednesday 08:00AM - 05:30PM
  • Thursday 08:00AM - 08:00PM
  • Friday 08:00AM - 05:30PM
  • Saturday 08:30AM - 04:30PM
  • Sunday Closed

Location

Chrysler Winona

121 Huff St
Directions Winona, MN 55987-3143

  • Sales: (507) 454-5950
  • Service: (507) 205-9619
  • Parts: (507) 205-9691

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